IT Application Support Specialist
Fully RemoteOur Fortune 100 client is looking for an IT Application Support Specialist to support their Project Management Organization (PMO). This role entails providing technical support, training sessions, application maintenance, troubleshooting, etc. for various applications including Project Web App, MS Project, Planview AgilePlace, MS PowerApps, and other project management tools. Day to day, this resource will be responding to service requests/inquiries, conducting license audits, supporting tools for project management training sessions, etc. This is a fully remote, 12 month contract position with potential for extension. Candidates must live and work within the 48 contiguous states during core business hours of the eastern time zone.
Our client is an industry leader with a large, cutting edge IT shop and great work culture. Apply today to learn more!
Required:
– Proficiency in Microsoft Project and Project Web App (PWA) for managing project schedules, tasks, and reporting.
– Experience with Planview AgilePlace for Agile project management, including board automation and license management.
– Experience with database access management and entitlement adjustments (e.g., Production Database Access).
– Experience with security patch testing (e.g., ODBC Security Patch Deployment).
– Knowledge of PowerApps / Power Automate for updating and maintaining applications
– Excellent communication skills, with the ability to provide clear and comprehensive information to both technical and non-technical audiences.
– Proven ability to troubleshoot and resolve technical issues in a timely and professional manner.
– Experience facilitating training sessions and supporting onboarding processes.
– Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively.
– Collaborative mindset with the ability to work well with cross-functional teams and stakeholders
Plusses:
– Familiarity with Planview Portfolios for strategic planning and portfolio management.
How to Apply
Find Out More!Send your resume to recruitIIA@precmgmt.com.Please reference opening number 5312W